FAQ

Shipping

Customers are responsible for shipping and handling fees. Framed orders are sent directly from SimplyFramed; unframed orders are sent by the artist via UPS.

 *Framed works are shipped after 3-5 days of processing

How long until my order arrives?

Framed alphabets: 10-14 business days

Unframed alphabets: 7-10 business days

Framed Name Prints: 12-14 business days

Unframed Name Prints: 7-10 business days

Bespoke Paintings: 7-8 weeks or on a case-by-case basis.

Return Policy

Due to the custom nature of much of my work, refunds and/or exchanges are not permitted. If a work arrives damaged, please contact Sally and every effort will be made to correct the situation.

Copyright

All artwork by Sally King McBride featured on or commissioned via the www.theletternest.com is protected from misappropriation, misuse, and unauthorized use by copyright law and international copyright treaties. Purchased work is intended for personal use only; no commercial use or resale is permitted.